Frequently Asked Questions

  We are the cleaner choice!  We have proven to be reliable and affordable. We do not believe in the “hidden charges” syndrome! What we quote is what you get, and the best part of all is that the quality doesn’t change. We are confident that you will be thoroughly satisfied with our services. 

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right because we want you as a life long, satisfied customer. 

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

•  Many so-called “dry” carpet cleaning methods mix their cleaning chemical with water. Other “dry” cleaning chemicals contain strong solvent chemicals that may actually be harmful if used improperly. Most “dry” cleaning methods are primarily recommended by fiber producers and carpet mills for appearance maintenance cleaning only of commercial carpets.

•  Today’s “vacuum balanced” hot water extraction cleaning not only is the most effective method of doing the best job of cleaning carpets; it dries faster than ever before, usually within four hours. 

•  No carpet cleaning method removes all soiling. Hot water extraction (steam) cleaning, when done properly by a trained professional cleaner, is the most effective carpet cleaning method for removing the greatest percentage of soiling. 

•  No carpet cleaning method leaves no cleaning solution or moisture residue. Hot water extraction is the only method that uses water to freely rinse cleaning solutions from the carpet the same way you use water to rinse your fabrics when they are cleaned in a clothes washer. Hot water extraction, used properly, leaves the least amount of residue behind after cleaning.